Master of Science in Human Services

Build your professional expertise in human services.

This graduate degree program can help you build the skills you need to make responsible, effective business decisions and create an inclusive work environment. Learn to apply your skills to middle and upper levels of management in a variety of business, nonprofit, and military organizations.

Outcome goals and graduates’ proficiency levels

These results show recent Capella graduates' proficiency levels in the expected learning outcomes for this program. Faculty make this assessment in the capstone course—the final course in which Capella students demonstrate what they’ve learned.

2012-2013 Demonstration of Program Outcomes MS in Human Services

  • Non-Performance
  • Basic
  • Proficient
  • Distinguished

  • 0%
  • 20%
  • 40%
  • 60%
  • 80%
  • 100%

Demonstrates the ability to lead and create highperforming human services organizations in an informed manner.
Evaluates research and applies findings to the human services professions.
Creates informed solutions to professional challenges.
Creates effective change strategies.
Demonstrates the ability to embrace and celebrate the value of diversity in effective decision making.
Applies professional and personal ethics to make sound and ethical decisions,
Demonstrates the ability to provide transformational leadership to a human services profession.
Demonstrates the ability to lead a human services profession through effective communications.


Outcome Demonstrations
Source: Aggregated outcome assessment results from Q32012 – Q22013 capstone courses



Master of Science (MS) in Human Services specializations

  • Multidisciplinary Human Services
  • Gerontology
  • Social and Community Services

Quality and Professional Relevance

  • 100% of Capella faculty in the School of Public Service Leadership hold doctorates.

Master of Science in Human Services Degree Graduates

Data from graduates in the Master of Science in Human Services program have been combined for these Career Outcomes results.

MS in Human Services degree graduates report satisfaction with their career growth opportunities. Most graduates are employed in government, healthcare, non-profit, or social and community services.

Satisfaction with Capella Public Service Leadership Master's Guide

Percentage of respondents who answered "satisfied" or "very satisfied"
Source: Responses to the Alumni Outcomes Survey one year after graduation. The data were collected during Q2 2012 – Q1 2013.

Many of our MS in Human Services degree alumni report receiving a salary increase, advancing in their position, receiving favorable recognition for their degree, or assuming a leadership role.

Improvement in Skills & Abilities Public Service Leadership Master's Graduates

Percentage of respondents who indicated they had accomplished each item
Source: Responses to the Alumni Outcomes Survey one year after graduation. The data were collected during Q2 2012 – Q1 2013.

School of Public Service Leadership Master's Degree Graduates

Data from graduates in the Master of Science in Human Services program have been combined for these Student Experience results.

Most graduates of the human services master's degree programs report that earning a master's degree has helped them meet program and career goals. They are likely to recommend Capella to friends and family.

Satisfaction with Capella Public Service Leadership Master's Guide

Percentage of respondents who answered affirmatively
Source: Responses to the Alumni Outcomes Survey one year after graduation. The data were collected during Q2 2012 – Q1 2013.

MS in Human Services degree graduates say that they gained valuable skills and abilities which are applicable in a range of professional settings.

Improvement in Skills & Abilities Public Service Leadership Master's Graduates

Percentage of respondents who rated themselves as "proficient" or "distinguished" on ability to demonstrate the skill or ability on the job.
Source: Responses to the Alumni Outcomes Survey one year after graduation. The data were collected during Q2 2012 – Q1 2013.

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Capella believes in being clear about the real cost, time, and value of a Capella degree The Gainful Employment disclosures, required by the US Department of Education (DOE) (under 34 CFR 688.6 ), provide some information about completion, expenses and occupations based on learners who graduated between July 2012 and June 2013. Most of our students are part-time so they might not take a full course load or attend all 4 quarters each year. We took that into account in calculating these data. For example, we define program length for certificates and master's and doctoral degrees as the number of calendar quarters it takes a typical student to complete a program. The DOE has defined time to complete for a Bachelor's degree as 4 years. Program cost is based on the specific pricing structure for each program which is either a cost per credit or a cost per active quarter.

Other related information may be found on the Learning Outcomes, Career Outcomes, and Student Experience tabs on this page.

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Learn more about these values and how they are calculated»

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Alumni Success Story Quote

Photo of Jeffrey Fenne, MS Jeffrey Fenne, MS

"The greatest reward to me is the ability to look at the big picture and influence the direction of the organization."

Read Jeffrey's story »